Feature Ideas & Knowledge Base

Check out the Careflow Knowledge Base for Frequently Asked Questions.  You can also submit a request, send us an email to support@careflowconnect.com or call us on 0117 917 5105

Knowledge Base

  1. About Careflow 

    1. What is Careflow?
    2. Who can join?
    3. Registration
    4. User Guide
    5. Membership roles
  2. Registration, Login and Password 

    1. Register / Join
    2. Password strength
    3. Locked out
    4. Lost access to email address registered with Careflow Connect
    5. I can't remember which email address I use to log in to Careflow
  3. Profile and Account Settings 

    1. Member profiles
    2. General profile information
    3. Employment / job details
    4. Profile picture
    5. Email notifications / communication settings
  4. Networks 

    1. What is a network?
    2. Network Membership Settings
    3. Join a network
    4. Profiles
    5. Invite a colleague to a network
  5. Groups 

    1. Groups
    2. Create new group (web only)
    3. Edit a group's details
    4. Join a group (web only)
    5. Leave a group
  6. Messaging and Feeds 

    1. Messaging
    2. Attach a file to a message
    3. My feed / dashboard
    4. Conversations
    5. Delete a group conversation or comment
  7. Events 

    1. Events
    2. Create a Network Event
    3. Create a Group Event
    4. Cancel an event
    5. Edit an event
  8. Files 

    1. Files
    2. File upload limit
    3. Storage capacity
    4. Delete files
    5. I cant find a file that I know should be there
  9. Security and Privacy 

    1. My account is compromised / hacked and I can’t log in!
    2. How do I report a security incident?
    3. I am receiving inappropriate communications
    4. How do I report that someone is sending or posting abuse/inappropriate messages within Careflow?
    5. How do I report an impersonation violation?
  10. Careflow App 

    1. Android App
    2. iOS App
    3. Reset App pincode / passcode
    4. Forgotten App passcode
    5. Send a message using the App
  11. Mobile Alerts 

    1. Mobile Alerts
    2. Careflow Alert Features
    3. Visability of Alert feed
    4. Guide to Alerts
    5. Build subscriptions to alerts
  12. Patient Actions 

    1. Patient Dashboard
    2. Discuss a patient
    3. Patient list
    4. Refer a patient
    5. Respond to a referral
  13. FAQ's 

    1. Session Timeout
    2. Will my employer be able to see the personal details I submit?
    3. Unsubscribe from Careflow invitations
    4. My IT department are blocking your website
    5. Unsubscribe from email marketing material
  14. All articles 

    1. Mobile Alerts
    2. Android App
    3. Events
    4. Messaging
    5. Member profiles
    125 articles 

Feedback and Knowledge Base