Feature Ideas & Knowledge Base

Check out the Careflow Knowledge Base for Frequently Asked Questions.  You can also submit a request, send us an email to support@careflowconnect.com or call us on 07860 438428. 

What features would you like to see? →

Top ideas from the community (20 ideas)

Recently updated ideas

Knowledge Base

  1. About Careflow →

    1. What is Careflow?
    2. Who can join?
    3. Registration
    4. User Guide
    5. Membership roles

  2. Registration, Login and Password →

    1. Register / Join
    2. Password strength
    3. Locked out
    4. Lost access to email address registered with Careflow Connect
    5. I can't remember which email address I use to log in to Careflow

  3. Profile and Account Settings →

    1. Member profiles
    2. General profile information
    3. Employment / job details
    4. Profile picture
    5. Email notifications / communication settings

  4. Networks →

    1. What is a network?
    2. Join a network
    3. Profiles
    4. Invite a colleague to a network
    5. Leave a network

  5. Groups →

    1. Groups
    2. Create new group (web only)
    3. Edit a group's details
    4. Join a group
    5. Leave a group

  6. Messaging and Feeds →

    1. Messaging
    2. Attach a file to a message
    3. My feed / dashboard
    4. Conversations
    5. Delete a group conversation or comment

  7. Events →

    1. Events
    2. Create a Network Event
    3. Create a Group Event
    4. Cancel an event
    5. Edit an event

  8. Files →

    1. Files
    2. File upload limit
    3. Storage capacity
    4. Delete files
    5. I cant find a file that I know should be there

  9. Security and Privacy →

    1. My account is compromised / hacked and I can’t log in!
    2. How do I report a security incident?
    3. I am receiving inappropriate communications
    4. How do I report that someone is sending or posting abuse/inappropriate messages within Careflow?
    5. How do I report an impersonation violation?

  10. Careflow App →

    1. Android App
    2. iOS App
    3. Reset App pincode / passcode
    4. Forgotten App passcode
    5. Send a message using the App

  11. Mobile Alerts →

    1. Mobile Alerts
    2. Careflow Alert Features
    3. Visability of Alert feed
    4. Guide to Alerts
    5. Build subscriptions to alerts

  12. Patient Actions →

    1. Patient Dashboard
    2. Discuss a patient / add a patient update
    3. Patient list
    4. Referrals - Refer a patient
    5. Referrals - Respond to referral request

  13. Task Management →

    1. Task Management
    2. Raise a Task
    3. View the status of a Task you have raised
    4. Responding to a task
    5. If a task has been allocated to your Team

  14. FAQ's →

    1. Session Timeout
    2. Will my employer be able to see the personal details I submit?
    3. Unsubscribe from Careflow invitations
    4. My IT department are blocking your website
    5. Unsubscribe from email marketing material

  15. All articles →

    1. Mobile Alerts
    2. Android App
    3. Events
    4. Messaging
    5. Member profiles
    134 articles →

Feedback and Knowledge Base

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