My IT department are blocking your website
If your Careflow Connect account is being blocked by your Hospital IT Department, please find an example email to copy and paste below and send to your Hospital IT help desk.
Re: Website access please.
Dear IT Helpdesk,
Could you please allow access to the following website URLs from our intranet, as I require access for work related purposes:
URLs:
- Auth.doccom.me
- Auth.careflowapp.com
- Api.doccom.me
- Api.careflowapp.com
- Secure.careflowapp.com
- Secure.doccom.me
- Syncapi.careflowapp.com
- https://data.flurry.com
- https://proton.flurry.com
- https://device-api.urbanairship.com
- https://combine.urbanairship.com
- https://sdk.hockeyapp.net
They have the same IP as the Mobile Api
IPs
The IP Address for the Mobile API is 23.97.164.198
Region
Environment
Service
IP
UK South
Live
Population Service Web
51.140.181.153
UK South
Live
Careflow
51.140.188.25
West Europe
Live
Careflow
23.97.164.198
West Europe
Live
Population Service
104.40.222.133
West Europe
Live
Population Service Web
40.68.89.56
West Europe
Live (staging)
Careflow
52.178.42.183
Many thanks,
[Name Here}